Refund policy

GlowLift — Refund & Cancellation Policy Business: Elyashiv Kakon, Exempt Dealer No. 216542183

Right to Cancel (Israeli Consumer Law) In accordance with Israeli Consumer Protection Law and Distance Selling Regulations, customers have the right to cancel their order within 14 days of receiving the product, without providing a reason.

How to Cancel Send an email to support@glowliftofficial.store with:

  • Subject: "Cancellation Request"
  • Your full name
  • Order number
  • Reason (optional)

Return Shipping The customer is responsible for return shipping costs unless the product arrived damaged or defective.

Refund Timeline Refunds are processed within 14 business days of receiving the returned item.

Cancellation Fee A cancellation fee of up to 5% of the order value may apply, in accordance with Israeli law.

Non-Returnable Items Items that have been used cannot be returned for hygiene reasons, unless defective.